In-Store Exchange Policy

IN-STORE EXCHANGES & STORE CREDIT
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Changed your mind on a recent purchase?  Bring it back in within 15 days for a store credit or exchange! 

Purchase Exchange/ Store Credit
Regular priced item 1-15 days after purchase
Sale item Final Sale
Baby Box or doula discount 1-15 days after purchase

 

Store credit never expires and can be issued as a “gift card” so you can use it for online shopping. Items must be in perfect condition, cannot show signs of wash or wear, and the tags still on.  Absolutely no exceptions. 
Store credits are treated like cash and are not the responsibility of Ella Bella to track.  We can convert them into a gift card if you chat with the associate at the checkout. 

Prices are listed in CAD and subject to 5% GST.

FINAL SALE on Footed tights/ Spanx, Lingerie, Skin care products, CPanty, Maternity Gowns, Gift Cards and all SALE ITEMS (excluding the baby box and discounts used with our partners).  Any additional sale codes are FINAL SALE, and are not eligible for price adjustments.  

Please chat with the sales associate if you have any questions on the items you are buying.  We are here to help!  Please also contact us should you need to chat about an exchange you are looking to make. 



Ella Bella Maternity Boutique reserves the right to determine eligibility for refunds, and update this Policy at any time without notice.  

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ADDITIONAL QUESTIONS?
Please feel free to contact the owner by email at maternity@ellabella.ca or by phone at 403-870-0695. You can also try the "chat now" feature on the main screen.  We will almost always answer immediately!